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Help Center

File Preparation Help

Although we prefer that files are submitted in Adobe Acrobat with proper resolution and bleed settings, there are a number of other file formats we will accept. We've provided the information below to help you properly set-up your design files for print. Checking your files for mistakes can greatly reduce the time your job spends in pre-press, and can prevent your job from being put on hold.

Supported Programs: Step-by-Step Guide

To learn how to check your files for the proper dimensions and color modes, select the supported program you will use to design your files.

Adobe Acrobat PDF Document Settings Adobe Photoshop Adobe InDesign Adobe Illustrator Quark Xpress

Product Templates & Tips for Perfect Print Files

Download a product template to start your design, or to check your existing design for problems before uploading.

Blank Product Templates
Template Guidelines Explained
Common Mistakes when Submitting Files
Converting your Colors for Print
Artwork Orientation Instructions

Unsupported Programs

  • Microsoft Word
  • Microsoft Powerpoint
  • Microsoft Works
  • Microsoft Publisher

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Additional Resources

Frequently Asked Questions
Glossary of Printing Terms
Turnaround Time
Get a Product Template
Sample Kit Request
Print Quote Request
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About Us

Video Tutorials

Create a New Document in Photoshop
Create a New Document in InDesign
Create a New Document in Illustrator
Create a New Document in QuarkXpress 8
Questions? Call 1-888-296-5760